Managed IT Services For Healthcare

At CTG, we understand the unique challenges facing the healthcare industry today. HIPAA compliance and data assurance are a must. Having a robust backup system to ensure the integrity of your patient and hospital records should disaster strike is critical. Healthcare security is also vital, particularly in response to ever-changing cyber threats.

While healthcare organizations try to balance providing high-quality patient care with worker shortages and turnover management, finding the right healthcare managed IT services provider you can trust is essential. You need to know that your systems are protected yet accessible 24/7.

CTG Tech offers healthcare IT consulting in Texas to help organizations discover where current practices are working, where they need improvement, and what steps they can take to enhance operations and reduce complexity. With CTG, healthcare companies can pinpoint the ideal mix of services, support, and technologies needed to limit risk, enhance compliance, and prioritize the patient experience.

Top Ranked Health Managed IT Provider

CTG Tech was recognized and named one of the Top 100 managed services providers (MSPs) for Vertical Markets in the US. The focus was to find the top MSPs across financial services, healthcare, legal, manufacturing, government, and more. We were recognized on the MSP top 100 list for our experience and expertise in the healthcare vertical.  CTG Tech is humbled to be the only MSP in the state of Texas to receive the award.

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Fully Managed IT Services for Healthcare Practices

Healthcare Managed IT

  • 24/7 Monitoring
  • Business Continuity
  • Preventative Maintenance
  • Responsive Helpdesk
  • Onsite Support
  • Asset Life Cycle Management
  • Vendor Management

Data Privacy & Protection

  • Advanced Endpoint Encryption
  • Multi-Factor Authentication
  • Security Device Management
  • Single Sign On (SSO)
  • Security Awareness Training
  • Multi-Level Endpoint Protection
  • Bullet Proof Backup

HIPAA Compliance

  • SIEM as a service
  • Data Privacy & Risk Assessment
  • Event Logging & Management
  • Cyber Risk Insight Dashboard
  • Client Reports for Auditors

Healthcare IT Strategy

  • Dedicated Health IT Consulting
  • Implement New Technology
  • Cloud Applications
  • Minimizing Paperwork
  • Mobile Office

Have Questions? We would love to here from you!

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“I am writing to let you know how pleased we are with CTG as a busy Healthcare Clinic. Before CTG’s IT support, AOC was experiencing hours of downtime weekly, employees were frustrated, and frankly, business was hampered due to computer issues.

CTG came aboard January 1, 2013, and since that time we have had no computer issues resulting in downtime with your team at the helm of IT support. In our first quarterly review meeting, we were told that customer service was CTG’s number one priority, and that is evident in the manner of how AOC staff is treated and also in the manner in which business is conducted once a work order is placed. Our issues are resolved in a very timely manner, and work doesn’t grind to a halt as was previously the case. Working with CTG’s team of great people is a pure delight, and we could not be more pleased with your company’s performance.”

– Shannon
AOC, INC
(Non-Profit Healthcare Clinic)

FAQs

Where is healthcare IT facing challenges?

Effective and efficient healthcare IT is critical for companies to accurately capture and record patient data, ensure compliance, and improve care practices. The challenge? Thanks to consistent staff shortages and evolving regulatory expectations, healthcare organizations often find themselves stuck with legacy technology and tools that struggle to keep pace and expose protected data to potential risk.

What benefits do healthcare IT services offer?

Managed IT services offer multiple benefits for healthcare providers, including:

  • HIPAA IT services to ensure compliance
  • Vulnerability scanning to enhance security
  • New technology deployment and integration to improve operations

How do healthcare organizations make the transition to managed IT?

Making the move to managed IT starts with finding the right provider. Companies should look for IT partners that have a reputation for service reliability, easy-to-access support, and experienced IT teams.

With a potential provider identified, the next step is IT consulting: discovering which services and solutions deliver the biggest benefit and creating a plan of action for implementation.

Why Choose CTG?

With more than 40 years of technology experience and in-depth healthcare industry expertise, CTG Tech provides healthcare IT solutions that help organizations streamline operations and improve compliance to let them focus on what matters most: patient care.

Enabling Technology for healthcare providers to operate efficiently & securely.

Hosted VoIP for Medical Offices

A Hosted VoIP solution can help doctors, practice managers and other medical staff members streamline operations, reduce costs, minimize office stress, & help increased quality in patient care.

Healthcare Cloud Solutions

Collaboration & communication is vital in the healthcare industry, to be able to store and access patient information instantaneously on any device is invaluable in terms of providing high quality patient care.

Data Protection & Availability

HIPAA requires a disaster recovery & business continuity plan. Not just to protect EMR, PHI & covered entities; but the ability to continue normal operations in “emergency mode” in the event of an unforeseen disaster.